Department’s Services – Instructions

  1. All students of the department (undergraduate and postgraduate) have access to all the Department’s services. These services were developed and continue to be developed mainly by the students of the Department themselves. A basic condition for access to these services is the activation of the student’s account.
  2. Since you have activated your account, you can “Sign In” to the Department’s services by following the instructions Procedure for Signing In to the Department’s Services.
  3. Access to Department Announcements.
  4. Public Profile and Directory Service.
  5. You can access the Department’s announcements from an Android mobile device by downloading the IEE Aboard app. The application is under development (not a final version).


University Services

Information on the services provided to all students of the institution can be found:

  1. IHU Network Management Center (Sindos)
  2. IHU
  3. Alexander Campus Library

A very useful service is DILOS 365. The International University of Greece (DIPAE) has activated the DILOS 365 service for all members of the Foundation, students, teaching and administrative staff. Through the DILOS 365 service of ESET, users acquire the right to use Microsoft Office 365 tools free of charge (along with 1TB storage space), through a simplified online environment.
Detailed instructions.

Support / Contact and its connected applications are managed by the department (professors and students on a voluntary basis). Your password at the department’s services can be changed at any time – it is different from the services below.
unitron/moodle/webmail and their connected applications are managed by the Sindos campus Network Center ( In the University’s systems there are two codes A and B. Code A is given to you by email and remains the same (so make sure you keep it). You set the B code through the process that takes place during your registration.

More specifically, depending on the problem, contact:

  • B password recovery (academicid, eudoxus, eduroam, unitron, moodle): automatically from In case of another problem:,
  • Code A recovery (email, Foundation VPN): Network Center (
  • Partial failure of code A or B (eg: connects to unitron but not to moodle, connects to webmail but not to VPN):,
  • Problems with interconnected systems (e.g. Evdoxos): for information: department secretariat (, for technical issues:, noc@the.ihu. Gr
  • Problems with Unitron (grades/declarations): department secretariat (
  • Problems with Mail* (webmail):,
  • Problems with courses in Moodle (e.g. access to course contents is not allowed): the responsible instructor **.
  • Department Services:
    • Problems with course systems: the responsible course instructor
    • password recovery: automatically via the option “Forgot your password?” in the entry form. It assumes that you have entered a correct email during activation or from your account settings.
    • Problems with
    • Problems with Kyriakos Tsiakmakis.
    • Problems with Stefanos Ouiaroglou.
    • Problems with MySql on users: Please solve the problems by yourself by following the instructions, since this is a personal server/files.
    • Problems with MySql/Postgres in dblabs: Antonis Sidiropoulos.
  • Services for instructors:

* For your communication with the Network Center, prefer the application instead of email, if possible.
** Where more than one person in charge is defined above, they are defined in order of priority for your communication.


  1. How do I stay informed about announcements?
  2. Good practices for student-teacher communication via email
  3. Issuance of study certificates through Uniportal

List of Department Services for Students

  1. Dashboard The department’s users connect to the central dashboard, from where they can be directed to all the services they have access to.
  2. Announcement Board The Department has developed an announcements system that provides continuous information to students related to the educational process of the department, as well as academic and professional issues of interest to current students and graduates of the Department. Each student follows the announcements posted by the department staff either by visiting a friendly and adaptive online web application or by receiving an email message. User authentication is performed using the central SSO. Faculty/staff members may post announcements. Announcements are grouped into categories. By posting an announcement, the registered students: a) will receive an email to the account they have designated, b) will receive a notification on their mobile phone, if they have installed the application created by the department. A subset of the announcements (public announcements) is also automatically posted on the department’s main website.
  3. Personal Website The department has two Web Servers exclusively for the websites of the students and the staff of the Department. Every student can upload his personal website to the web server. Accordingly, the web server hosts the department’s staff websites. In addition, for the staff of the department there is also the website where a short presentation for each one is included. Department members can update the brief resume themselves by updating their details in the department’s LDAP. In addition, if a member’s status changes, e.g. development, transition from partner to faculty member, etc., then by updating the central LDAP, the information pages under the department’s website as well as all connected services are automatically updated.
  4. Directory Service All users of the system can search the public profiles of other users. Obviously a user can choose not to create a public profile. In this case it will not be searchable by the service.
  5. SSH service The department provides access to students through a secure connection (ssh) to a central linux server, which they can use for course needs, as a storage space or to create their personal websites.
  6. Mysql Personal Database This database can be used by students to integrate online applications into their personal website.
  7. MySQL, PostgreeSQL and Oracle Database servers for all students and department staff to help teaching data management courses.
  8. VPN service The department operates a VPN server (Virtual Private Network) to serve its members, including students. This way department members can access content delivered through HEALlink from their home. In addition, access is provided to services of the department that are not accessible from the internet or from the other departments of IHU, for security reasons.
  9. Advisor Professor Professor Advisor System, where professors can find their students to whom they are advisors and vice versa.
  10. Thesis Assignment System The professors post the available thesis subject to this system. Students after communicating with the lecturer, the lecturer assigns a thesis subject to the student through the system. When the thesis/assignment is complete, the student “uploads” the assignment into the system. The professor approves the final thesis or not. The committee appointed for each paper has the ability to see the text and all the elements of the paper. After the presentation of the thesis, the committee enters the score into the system. The system, after each examination period, exports all the thesis that were successfully examined and their scores.
  11. Special Categories Students who belong to a special category, after submitting the relevant supporting documents to the department’s secretary, are registered in the this system. The professors are informed by the student that he/she belongs to a special category. Professors confirm the student’s special category through the system, without having access to the supporting documents or the details of other special category students. The system guarantees the protection of student’s personal data.
  12. Creation of Virtual Machines (after consultation with the thesis supervisor). The department has web servers (XenServer/Proxmox – Open Source Server Virtualization) on which virtual machines are created. All the department’s online services run on virtual machines. This makes them easily portable as well as upgradeable. In addition, virtual machines are used for course needs (eg database servers), for research purposes (running experiments) as well as for the implementation of thesis.
  13. Personalized Exams Calendar When the program of the next examination period is announced, students have the possibility to create their personal examination calendar, choosing the courses that interest them. They can then integrate this program into other services (such as google calendar). In fact, in some rare cases, where a change in the examination program is necessary, the students’ personal diaries are automatically updated. The same service works for lecturers/supervisors.
  14. ECTS160 and degree examination . As only graduate students have the right to participate in the “special” examinations, this system confirms if a student has the right to participate. In addition, he/she can see the list of courses included in this “special” exams.
  15. Alumni Site In an effort for the department to maintain contact with its graduates, the online platform has been implemented where the details of graduates are registered and updated.
  16. Internship A platform has been developed where partner companies post job or internship ads, which students have access to.
  17. Career Day As the department organizes with great success every semester the Career Day with the participation of dozens of companies and hundreds of students, a specialized website was developed for the better organization and dissemination of relevant information.
  18. Submission of exercises Online services to assist the educational process (e.g. Electronic examination environments, online environments for submitting exercises and assignments)
  19. Registration system for laboratory departments The department has developed an internal system for student’s course declarations. From 2022, the new information system of the DiPaE sufficiently covers the declaration process in theory courses, at which point the department’s systems are used only for registrations in laboratory classes.
  20. Flexible departmental SSO where students can connect their own applications.

Other Department services

  1. Personal Staff Websites
  2. Publications database of department members The department records its members publications.
  3. Mailing Lists The Department offers email lists that serve the communication needs of staff, students, and alumni. An email list is maintained for each category of employee or partner. This makes it easy to communicate with all members of the Faculty, EDIP, ETP, Adjuncts, Visitors, Doctoral Candidates, Postgraduate students, and other categories.
  4. Google Scholar Citations Base The department records the academic performance not only of its members but also of all ICT related departments.
  5. Google Scholar Grouped Statistics It is a tool for the centralized display of data from Google Scholar.
  6. Bases of National Examinations A system implemented by the department which monitors the threshold of the Panhellenic Entrance/registration Examinations and presents statistics concerning the department and all Greek Universities.
  7. Examination period program preparation system (the program is produced with an algorithm for optimal distribution based on student statements)
  8. Room Booking Service. The program of all the online classes of the department is organized electronically and is accessible via the Internet to accredited users. Therefore, a teacher can reserve an online classroom for an emergency educational need online and automatically, without the risk of conflict. In fact, the Electronic Absentee Log was also extended for the ZOOM Digital rooms. Thus, each teacher can reserve an online classroom room without requiring the existence of a moderator. In addition, an online application ( was developed which provides access to the virtual ZOOM rooms only to accredited users. Thus, teachers and students do not need to keep the passwords for the virtual rooms.
  9. Firewall: The infrastructure of the department has additional protection from the central University firewall. Thus services and infrastructures are protected from possible risks even within the IHU.
  10. LDAP server: The department maintains an LDAP service (directory service) with which all users (students, professors, employees of the department, external partners) are identified. In addition, authentication is provided based on the secure open protocol oauth2.0. This way all connected services use the central oauth2 authentication on the LDAP server. It was developed in collaboration between students/faculty of the department using open technologies.
  11. DNS: The department operates a DNS server. This,makes the use of the internet faster, since each PC does not need to communicate with an external DNS. Additionally, the department’s DNS is used as a secondary DNS by the entire Sindh campus.
  12. Wireless student network (WiFi): There is full coverage in the department’s premises for wireless Internet access.
  13. DHCP: The DHCP service is provided within the department. Building (H) will soon be included under the control of DHCP.
  14. Cisco Networking Academy: In collaboration with Cisco, the department’s students, after attending the appropriate courses, can be certified by Cisco.
  15. Microsoft Free Software for Educational Use (MS Azure)
  16. Oracle Academy